Privacy Policy
Privacy Policy
Last updated: October 5, 2026
At Wells & Harper, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, place an order, contact us, or otherwise interact with Wells & Harper, we may collect certain information, including:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction information
- Order history
- Products you view, add to your cart, or purchase
- Information you provide when contacting customer support
- Device and browser information
- IP address
- Information about how you interact with our website
We only collect information that is reasonably necessary to operate our website, process orders, provide customer service, improve our services, and comply with applicable legal requirements.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Process payments
- Ship your purchases
- Provide order confirmations and shipping updates
- Respond to customer service inquiries
- Process returns and refunds
- Improve our website, products, and services
- Prevent fraud and unauthorized transactions
- Send marketing communications where permitted by law and, where required, with your consent
- Maintain the security and functionality of our website
- Comply with legal obligations
3. Shopify
Our online store is powered by Shopify. Shopify provides the technology that allows us to operate our online store and process transactions.
When you shop with us, Shopify may process personal information on our behalf as part of providing its services. Shopify's privacy practices are described in its own Privacy Policy. Shopify
4. Payment Information
When you make a purchase, your payment information is processed through the payment provider available at checkout.
We do not normally have access to your full credit or debit card number. Payment information is handled by the applicable payment processor in accordance with its privacy and security practices.
5. Shipping and Fulfillment
To fulfill your order, we may share information such as your name, shipping address, email address, phone number, order details, and other information necessary for delivery with our fulfillment and shipping partners.
This information is shared only to the extent reasonably necessary to process and deliver your order.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, remember your preferences, maintain your shopping cart, understand how visitors use our website, and improve our services.
Some cookies may be provided by third-party services, such as analytics, advertising, or social media providers.
You can control or disable certain cookies through your browser settings. However, disabling cookies may affect certain functions of our website.
Where legally required, we will request appropriate consent before using non-essential cookies or tracking technologies.
7. Marketing Communications
If you subscribe to our email marketing, we may use your email address to send you information about products, promotions, sales, and other updates from Wells & Harper.
You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in our emails or by contacting us at:
8. Sharing Your Information
We may share your personal information with trusted service providers that help us operate our business, including:
- Shopify
- Payment processors
- Shipping and delivery providers
- Fulfillment partners
- Website and technology providers
- Analytics and marketing providers
- Customer service providers
We do not sell your personal information for money.
We may also disclose information where required by law, legal process, court order, or where necessary to protect our rights, customers, or business.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, preventing fraud, resolving disputes, and complying with applicable legal obligations.
When information is no longer required, we may securely delete or anonymize it.
11. Your Privacy Rights
Depending on where you live and the applicable privacy laws, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is used
- Opt out of certain marketing communications
- Withdraw consent where processing is based on consent
To make a privacy-related request, contact us at:
We may need to verify your identity before processing certain requests.
12. California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws.
Depending on the circumstances, these may include rights to know about personal information collected about you, request deletion or correction, and opt out of certain forms of sharing or targeted advertising.
To submit a privacy request, contact:
We will process requests in accordance with applicable law.
13. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Wells & Harper
Email: info@wellsandharper.com